Privacy Policy
Last updated August 2026
Fem Global Education Services ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect when you use our website and services, how we use and protect it, and the rights you have. We handle your data in line with the Nigeria Data Protection Act (NDPA) and applicable international standards.
1. Information we collect
When you register, request a service, or submit an application, we collect the information you provide, which may include:
- Identity and contact details — full name, email address, phone number, date of birth, gender and nationality.
- Application details — passport information, academic history, qualifications, employment history, programme and destination preferences.
- Documents you upload — such as passports, transcripts, certificates, financial statements and photographs.
- Payment information — invoices, transfer references and proof-of-payment receipts you submit.
- Technical data — IP address, browser type, device information and pages visited, collected automatically through cookies and analytics.
2. How we use your information
- To prepare, review and submit your study, language or work application to the relevant institution, employer or authority.
- To communicate with you about your application status, invoices, documents and support requests.
- To process payments and keep accurate financial records.
- To improve our website, services and customer experience.
- To comply with legal, regulatory and visa requirements.
3. Legal basis
We process your personal data on the basis of your consent, the performance of our service agreement with you, our legitimate interests in operating our business, and compliance with legal obligations.
4. Sharing your information
We share your information only as necessary to deliver our services — for example, with the universities, language schools, employers, visa authorities and partner processing platforms relevant to your application. We may also share data with payment providers and, where required, with regulators or law enforcement. We do not sell your personal data.
5. International transfers
Because we help you study and work abroad, your information may be transferred to institutions and authorities outside Nigeria. Where we do so, we take reasonable steps to ensure your data remains protected.
6. Data security & retention
We use appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. Documents you upload are stored securely and used solely to process your application. We keep your information only as long as necessary for the purposes described here or as required by law.
7. Cookies
Our website uses cookies and similar technologies to keep you signed in, remember your preferences (such as your chosen currency) and understand how the site is used. You can control cookies through your browser settings.
8. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, object to or restrict certain processing, and withdraw consent at any time. To exercise these rights, contact us at hello@femglobaledu.com.
9. Children
Our services are intended for applicants aged 16 and above. Where an applicant is a minor, we require consent from a parent or legal guardian.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
11. Contact us
If you have questions about this policy or how we handle your data, please contact us at hello@femglobaledu.com.